Multi-venue ordering built for food halls
Food hall ordering made simple: all vendors, one app, one payment.
Give your guests the freedom to mix and match across every trader in your food hall or food court – then checkout in one go. The Kobas Multi-Venue Ordering App is a branded progressive web app, purpose-built for food halls and multi-vendor operations. Designed to drive revenue, reduce friction, and enhance the overall customer experience.
1. Scan
Customers scan the QR code on the table – no sign-up or table number entry needed.
2. Browse
They can then browse every vendor’s menu, add items from as many as they’d like, all into one basket.
3. Checkout
Sign in, sign out, or checkout as guest – then it’s onto the payment. The customer chooses their payment method which includes Apple Pay.
4. Complete
Orders go straight to each trader the moment checkout is complete. Guests can sit back and track each one’s status from the app.
Goodbye long queues and hello happy customers.
Zero queue chaos. Higher average spend. Better experiences, every visit. The Kobas Multi-Venue Ordering App brings every trader in your food hall into one seamless ordering experience, enabling guests to socialise, settle their cravings from multiple traders, and make one single payment.
Upsell prompts
Use customisable product modifiers to upsell and cross-sell.
No download
As a progressive web-app, no timely app download is required, encouraging higher app usage.
Connected
Syncs seamlessly with the Kobas EPoS, Mobile POS, and KDS.
Allergen information
Syncs allergen, dietary and nutritional profiles automatically.
Sold out
Sold out items appear and become inactive, reducing errors and unhappy customers.
“Giving guests the option and flexibility to order from multiple vendors in one simple transaction was a standout feature and the reason we chose to work with Kobas over the competition. From a guest point of view, it really elevates the whole experience. From a business point of view, it encourages more spend per head and a more streamlined operation with faster turn around.”
James Stone, Operational & Creative Lead at Founders & Co
Your brand, front and center.
The Multi-Venue Ordering App is part of the Kobas Customer App – a centralised progressive web app packed with the latest features, a tried and tested interface, and a branded theme that makes it look and feel entirely your own.
It behaves like a native app, without asking your guests to download anything at all. No app store and no drop-offs. That means your customers experience a smooth ordering experience from the moment they scan to the moment they pay. As the process is streamlined and simple, guests use it more, spend more, and order again and again.
Manage more than just the app with an EPoS system for food halls.
For Food Hall Owners
Running a food hall is simpler with Kobas. The hall acts as the lead venue, where you and your admin team can oversee vendor performance, manage central areas like bars, and publish hall-wise updates – all in one place. Kobas also supports food halls with dedicated commission reporting.
For Vendors
Each vendor gets their own private Kobas account to manage day-to-day operations independently and with their own granular staff user permission levels. Vendors can manage their menus, run their own stock processes, and more – so they can stay in control without adding admin work for the hall.
