Efficient ordering
The Kobas mobile ordering app makes the ordering process simple and swift for your customers and your team, helping to reduce queues, boost sales and increase staff productivity.
Mobile Ordering
Put the power of ordering into the hands of your customers.
The Kobas order and pay at table app is the perfect ordering solution for restaurants and other hospitality businesses who want to boost sales, build loyalty, and bring efficiency to the table. It allows your customers to do exactly what it says on the tin – order and pay. Through your own branded app, they can get straight to ordering in just a few taps.
No app downloads, no queues, and no hassle.
Place some fancy QR codes on your tables to allow for easy menu access.
Your customer scans the code using the camera on their smartphone which automatically directs them to the online mobile ordering application and pre-selects their table number. No waiting for an app to install!
We know that your customers just want to place an order and enjoy their experience at your venue, not be greeted with a signup page. So, we’ve eliminated that process, allowing your customers to get straight to it.
Your guest can use the categories to navigate through different sections (such as starters, main courses, steak dishes, sides…). Or, they can browse freely by simply scrolling through, adding items to their basket at the touch of a button.
The customer then proceeds to the checkout page to review their order. Changes can be made if required and notes for the bar or kitchen team can also be added.
They will then continue to payment where the customer will be prompted to pay as a guest, sign in to an existing account, or create a new account. If the customer is already a loyalty member, they can use the same login details.
Next, making payment. Options include entering card details manually, selecting a saved card, or paying via Apple Pay. Your customer can enter a gratuity amount too!
The payment will then be authorised by the payment provider, but will not be confirmed just yet. First, service staff will be alerted on the Kobas EPoS or Kitchen Display System that a new order has been placed where they can accept or reject the order.
Accepting will trigger an automated confirmation of payment with the payment provider. If you operate a busy venue and want to auto-approve all orders, you can do that too.
Kobas will let the customer know that their order has been confirmed with a confirmation notice on the app. If you have auto-approve active for all orders, this will appear for your customer within seconds.
An email receipt is sent to the customer within a few minutes and the order will be sent to relevant work areas such as the bar or kitchen.
No download required
Do your customers really want to download another app just to place an order? Make the ordering experience quick and easy for everyone with our web-based mobile ordering app, accessible via a QR code or web link.
Designed as a mobile-first platform, our order and pay at table platform looks and feels like a bespoke mobile app, but without the download. If your loyal customers want to access it as an app on their smartphone home screen, they can do that too!
This approach ensures that more customers order through your app and that the benefits experienced as a direct result, are maximised.
Your app, your brand
Our app features a simple and easy-to-use layout that is reliable and quick to navigate, providing your guests with a smooth user experience from start to finish.
We also know how important it is to have your brand at the forefront of your customer-facing solutions, so we customise the theme using your logo and colour palette to create a bespoke app feel.
Transparency on allergens and sold out items
Information is shared across all Kobas products, meaning we’re able to bring your guests increased transparency when using the mobile ordering app.
Real-time visibility into sold out items by utilising the automated stock countdown feature on your Kobas EPoS.
Items show clear allergen, dietary and nutritional profiles.
What else to expect?
Increase spend per head with automated up-sell prompts and product modifiers.
Activate the gratuities feature, enabling your customers to leave a tip at the touch of a button.
Manage pricing, imagery, descriptions and more with ease in Kobas Cloud.
Transparent allergen, dietary and nutritional information.
Customers can complete an order as a guest, by signing into an existing account or registering.
Registered users can save their card details for processing payments quickly in the future.
Purchase data syncs with our loyalty platform, adding points to a member’s account automatically.
Have promotional codes active? Customers can add them at the checkout stage.
No costly on-going fees for a separate solution as the app comes as part of your Kobas suite.
