Hospitality EPoS
Hospitality teams don’t need an off-the-shelf till system. They need an industry-developed, user-friendly, and reliable hospitality EPoS.
Kobas is exactly that.
The Kobas EPoS is a trusted solution that connects front of house and back office operations with scalable software – suited to independent venues and multi-site operators across the UK. Purpose-built for food and drink businesses, teams experience a range of functionality designed to improve service speed, boost sales, and help teams deliver the best customer experiences.
But that’s just the beginning because there’s more. Kobas isn’t only EPoS software – it’s your complete hospitality system. We bring a range of other key platforms to the table including payment services, stock control, recipe engineering, customer loyalty, order and pay app and more.
A purpose-built system specifically for food and beverage operations including multi-site pubs, bars, restaurants, and food halls, along with independent operators too.
Crafted by people who understand your business from their own first-hand experience.
Streamline the management of your business from front-of-house to back-office, all through one unified system. It’s flexible and scalable, allowing teams to use as little or as much from Kobas as required.
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We’re committed to delivering a minimum of 99.95% uptime across our software and we achieve it year after year.
That means you can run service with confidence. Your Kobas EPoS stays stable and responsive, even when things get busy.
We’re dedicated to helping our clients thrive with a focus on long-term success. Our commitment to excellence has earned us an unmatched reputation for providing five-star services thanks to our support team.
Our Clients
Manage changes from the cloud, away from the venue
Fast-paced hospitality venues need a reliable and easy to manage EPoS system in place. With cloud-based managing, making change to your Point of Sale (POS) has never been easier.
Create, apply and manage all required changes in minutes, away from your venue and from any internet-connected device.
Customisable EPoS
Edit the look and layout of your POS with our user-friendly drag and drop functionality, colour customisation, and more.
Dashboard view
Tailor your own dashboard view, visible when logging into your Kobas Cloud account. Add widgets with information that is important to you, such as the latest rota and real-time sales data.
Pre-schedule changes
Maintain consistency and save time on manual admin by scheduling your menu changes straight from the cloud.
Manage all settings
Add new buttons and menus, manage system settings and much more, at the touch of a button.
Mobile POS for faster table service
Speed up service and increase sales with mobile POS, giving your service staff the power to process orders on the move.
The best part is that our mobile POS runs on exactly the same software as the EPoS and on a progressive web app, using a light and fast design with familiarity and speed at the forefront. This means your team experiences the same functionality, menu and layout as the point of sale system that runs on your touchscreen till point. The only difference is that it scales down perfectly to work on various tablet devices!
Maximise up-sells with modifier prompts that guide servers to ask the right questions at the right time.
Increase efficiency by processing orders on the go, removing the need to revisit a static till point.
Reduce the human error often experienced when using manual order pads.
Effortlessly navigate between guests to reduce queues and wait times, turn tables faster, and boost sales.
Our Mobile POS is included in every plan. No device licence fees and no restrictive hardware requirements.
Connects with our on-site technology such as the kitchen display system, for real-time order fulfilment.
Fast and reliable payments
Kobas serves up its own payments for the most centralised and streamlined approach, backed by technology that supports 140,000+ merchants across the UK. Our EPoS software also integrates with leading payment providers, helping your front-of-house team to process payments in under a minute.
• Fair industry rates offered across all plans.
• Increase the speed of payment taking without having to revisit the static till point.
• Eliminate manual keying errors.
• Next day settlements available.
Automated offers
Have you ever accidentally put cocktails through the till, without selecting the 2-4-1 offer button? That doesn’t matter when using automated promotions with Kobas. Our system will recognise if items meet the threshold required for a live offer set up in Kobas Cloud, and automatically apply the discount required. No human error over here thank you.
Product modifiers
“Can I have the classic beef burger with an extra beef patty and cheese please?”
Does that question sound familiar? Without the right tools in place, adapting an item in line with a customer’s preference often involves inputting the original order into the EPoS system and applying kitchen notes to add items. This can lead to more time on data entry at the till, miscommunication, incorrect orders, and inaccurate stock variances.
Manage modifiers and top-up options from the moment a dish is selected on the Kobas EPoS, allowing servers to quickly and conveniently modify a menu item. In return, providing teams with faster data input, clearer communication and increased accuracy surrounding stock levels.
Uptime for Kobas Cloud is one of the highest in the industry at 99.95%+, providing our clients with reliable software that won’t let them down.
A busy shift can be stressful enough, never mind adding in an unreliable EPoS system to the mix. With Kobas, that’s not a problem – our software is actually one of the most reliable on the market.
How do we achieve this? We approach software stability by providing a hybrid software solution. This allows for a secure on-site setup, the ability to manage system changes from the cloud, and increased data security as information is stored in secure off-site servers. Overall, providing users with a system they can rely on day in and day out.
Reporting & Analytics
Exporting and consolidating data from multiple systems can be both time-consuming and error-prone.
With Kobas, key areas of the business are managed through a centralised platform. Our system captures a wealth of data across sales, stock, customers, teams and more, and presents it in a reporting suite that is centralised and easy to analyse. This approach provides hospitality operators with a single source of truth, ensuring accurate data and meaningful insights are delivered.
Frequently Asked Questions
How much does a Kobas EPoS system cost?
Kobas is a tiered subscription-based platform designed to scale with your business. We offer three core plans, each giving you access to certain parts of the system and with the ability to pick and choose add-ons to truly customise your plan.
Can I use Kobas EPoS on iPads?
Yes. Our EPoS system has been developed with device flexibility in mind. This means it can be used on iPads and a range of other modern tablets and smartphone devices, without the need for separate software.
Can Kobas reuse hardware?
Kobas can reuse hardware to run the EPoS software on, alongside other pieces of hardware units such as kitchen printers and receipt printers. We have tested and reused a growing list of hardware devices. If you have hardware on our pre-approved list, we can go ahead and reuse it to keep your costs down. For hardware that isn’t on that list, we may need to test it further to ensure it meets our minimum specifications. This is to ensure Kobas runs as smoothly as possible and remains stable during service.
We also work closely with selected hardware suppliers to offer the latest hardware options to operators.
How quickly can Kobas EPoS be installed?
For a single venue onboarding, we aim to have everything up and running within 4-weeks*. This is from the moment you agree to move forward with Kobas, through to meeting your professional services manager, completing configuration of your system, installing on-site, and training.
We operate on a case-by-case basis for businesses with multiple sites to ensure we can plan an onboarding approach that works best for that specific operation.
*Please note, this is an average timeline and can be shorter or longer in some circumstances. Please ask our team for the latest information.
What happens to Kobas EPoS if the internet goes down?
Kobas makes use of a venue’s Local Area Network (LAN), ensuring a highly responsive and stable in-venue environment while leveraging cloud connectivity for central management. If internet connectivity is temporarily unavailable, that means trading can continue. During this time, EPoS terminals, KDS, printers and integrated payments remain operational. Sales data is securely stored locally and once the internet is restored, all transactional data automatically syncs with Kobas Cloud, ensuring all information remains accurate.
Does Kobas require a server till?
Instead of providing a server till, Kobas offers a cost-effective yet reliable alternative in a small but powerful box unit that acts as your venue’s server. This means it can be hidden away in a safe spot that is protected from any damage that may occur in a hospitality environment.
This is a great solution for the majority of venues, offering a light touch setup and with more flexibility on the hardware we can provide to you.
What support does Kobas offer?
We provide end-to-end support from onboarding through to day-to-day support services when you’re up and running with Kobas. You’ll have access to a self-serve Knowledgebase and a 24/7 AI chatbot.
For human support, our Client Success team are based in the UK and offer support 7 days a week. They can help with data queries, troubleshooting, how-to queries, and escalation if required.
Dedicated Account Management services are also available.