Staff are the lifeblood of any business and in a few industries is this felt more strongly than in hospitality. This year has thrown a lot at all of us, but hospitality workers have been on the frontline, not only providing service but also ensuring the health and safety of their customers in constantly shifting […]
Around this time last year, the new kid on the Kobas block was the EPoS Menu Manager. In 2020, the focus has been on our Customer Interaction Centre (CIC) and then its Online Ordering solution. As we approach the end of 2020 and the final stretch of development on Online Ordering, it seems fitting that […]
After completing our Online Ordering platform in late June, we’ve been making incremental improvements wherever we can: the first of which was to convert our off-premises product into one suited for in-venue table ordering. Since then, the majority of improvements have been geared in that direction. As we enter autumn, we now have a slew […]
When planning our Online Ordering solution, partnering with Stripe was a no-brainer. As an industry leading payments processor, many of our clients were already familiar with the simple-to-use platform, and their customers can purchase in complete confidence, as the payment is protected by industry-leading security. Best of all – for the development team at Kobas(!) […]
This time last month, we were delighted to announce our answer to the government’s Eat Out to Help Out scheme. With just one final day of the scheme to run, we’re even more delighted to announce a new feature that will allow our clients, having seen the scheme to be a huge success, to run […]
There was great news for the industry when the government announced its new “Eat Out to Help Out” scheme for August 2020. This month will see participating venues offer diners a 50% discount on non-alcohol items, capped at £10 a head, Monday to Wednesday, subsidised by the Treasury. Promoting bums on seats in the quieter […]
Introduce contact free ordering inside your restaurant, pub, bar or cafe, with the new To Table ordering mode as part of the Kobas Online Ordering solution. Whilst teams within the hospitality industry have been working on ways to operate safely in line with social distancing guidelines, Kobas have been working on ways to help with […]
Today, I am delighted to be able to announce an all-new addition to our Customer Interaction Centre (CIC), which will allow your venues’ customers to place orders online for delivery and collection. Even in uncertain times and in the midst of shifting priorities in the hospitality industry, we are committed to delivering innovation and efficiency […]
Kobas has always been involved in everything your business does, across our four pillars: EPoS and In-Venue Systems, Operations, Staffing and Customers. Today, we are pleased to announce the arrival of a significant upgrade to the Customers pillar. We can now unveil the initial release of what we are calling your Customer Interaction Centre (CIC), […]
As a QSR customer, I’m used to being asked whether I’m going to eat in or takeaway. There are two main reasons why we are asked this. The first is that a sale item’s recipe might change slightly if it is to be taken away. For instance, plastic cutlery may be added to a boxed […]
Some background on user identification Kobas EPoS has always required users to log in using a four digit PIN. This method of authentication was chosen because it was ubiquitous. Any device, from an iPad to a giant touch screen, can support PIN authentication. We have recognised though that PINs are a compromise position, both in […]
We’ve made some improvements to our VAT receipts. Now they’re clearer, neater and more informative! The VAT summary on your receipts will, once this is released this week, be broken down by tax rate. Each tax rate will have columns that display the Tax Rate Percentage, and amounts allocated to Net Total, Tax Total and […]