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15 Sep 2020 3min read

Online Ordering: Order Ahead

After completing our Online Ordering platform in late June, we’ve been making incremental improvements wherever we can: the first of which was to convert our off-premises product into one suited for in-venue table ordering. Since then, the majority of improvements have been geared in that direction. As we enter autumn, we now have a slew […]

Technology
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10 Sep 2020 3min read

Online Ordering: Saved Cards

When planning our Online Ordering solution, partnering with Stripe was a no-brainer. As an industry leading payments processor, many of our clients were already familiar with the simple-to-use platform, and their customers can purchase in complete confidence, as the payment is protected by industry-leading security. Best of all – for the development team at Kobas(!) […]

Technology
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28 Aug 2020 3min read

Eat Out to Help Out: Discount Support

This time last month, we were delighted to announce our answer to the government’s Eat Out to Help Out scheme. With just one final day of the scheme to run, we’re even more delighted to announce a new feature that will allow our clients, having seen the scheme to be a huge success, to run […]

Technology
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30 Jul 2020 3min read

Eat Out to Help Out

There was great news for the industry when the government announced its new “Eat Out to Help Out” scheme for August 2020. This month will see participating venues offer diners a 50% discount on non-alcohol items, capped at £10 a head, Monday to Wednesday, subsidised by the Treasury. Promoting bums on seats in the quieter […]

Technology
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20 Jul 2020 3min read

New Online Ordering Mode: To Table

Introduce contact free ordering inside your restaurant, pub, bar or cafe, with the new To Table ordering mode as part of the Kobas Online Ordering solution. Whilst teams within the hospitality industry have been working on ways to operate safely in line with social distancing guidelines, Kobas have been working on ways to help with […]

Technology
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29 Jun 2020 3min read

Kobas Online Ordering

Today, I am delighted to be able to announce an all-new addition to our Customer Interaction Centre (CIC), which will allow your venues’ customers to place orders online for delivery and collection. Even in uncertain times and in the midst of shifting priorities in the hospitality industry, we are committed to delivering innovation and efficiency […]

Technology
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21 Apr 2020 3min read

New Release: Customer Interaction Centre

Kobas has always been involved in everything your business does, across our four pillars: EPoS and In-Venue Systems, Operations, Staffing and Customers. Today, we are pleased to announce the arrival of a significant upgrade to the Customers pillar. We can now unveil the initial release of what we are calling your Customer Interaction Centre (CIC), […]

Technology
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11 Feb 2020 3min read

Eat in or takeaway?

As a QSR customer, I’m used to being asked whether I’m going to eat in or takeaway. There are two main reasons why we are asked this. The first is that a sale item’s recipe might change slightly if it is to be taken away. For instance, plastic cutlery may be added to a boxed […]

Technology
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03 Feb 2020 3min read

Dallas Key Authentication

Some background on user identification Kobas EPoS has always required users to log in using a four digit PIN. This method of authentication was chosen because it was ubiquitous. Any device, from an iPad to a giant touch screen, can support PIN authentication. We have recognised though that PINs are a compromise position, both in […]

Technology
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18 Nov 2019 3min read

Updates to VAT Receipts

We’ve made some improvements to our VAT receipts. Now they’re clearer, neater and more informative! The VAT summary on your receipts will, once this is released this week, be broken down by tax rate. Each tax rate will have columns that display the Tax Rate Percentage, and amounts allocated to Net Total, Tax Total and […]

Technology
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05 Sep 2019 3min read

Rota Update: Department Filters

Following a series of updates on our Rota Creator last month (here) that allows you to perform tasks using hotkeys on your keyboard, we have added new changes to make things much easier and more efficient. Department Filters As the screenshot above shows, we have added the capacity to ‘filter’ the rotas and hours worked […]

Technology
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27 Jun 2019 3min read

Customer Facing Allergen Identifier

Widely reported in the general press, the government has recently introduced a law requiring food businesses to include full ingredients on labelling of pre-packaged food. Known as Natasha’s Law, in memory of Natasha Ednan-Laperouse who died following an allergic reaction in 2016, it aims to protect the 2 million people in the UK living with […]

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