Success Story
About
Independent pizza restaurant brand since 2017
Powered by Kobas since 2020
Venues
Sector: Casual dining restaurants
3 venues across London
Featured products
Hospitality EPoS | Loyalty | Click & Collect | Stock Control | Recipe Engineering
Pizza Brixton is an independent pizza restaurant brand with three popular venues across London, brought to you by three experienced restauranteurs, Cosimo, Zak and Anis. Together, they have created an atmospheric dining experience with authentic Italian cuisine at the centre.
The first Pizza Brixton restaurant opened its doors in February 2017, inspired by Zak and Anis’s love for good Italian food and a craving for true Neapolitan pizza “verace”. Cosimo brought skill, passion and knowledge to the table, which can be seen in the menus, including handpicked ingredients and Italian wines and coffee imported from Cosimo’s home region Salento, Puglia.
The flagship venue was a quick success and another Pizza Brixton was born soon after. It was 2018 when the second restaurant opened its doors, situated between Clapham Junction and Wandsworth on St. John’s Hill.
And, it didn’t stop there. Another year later in August 2019, they opened their third and most adventurous restaurant yet (being their first shop north of the river) located on Roman Road, Bow.
“I’ve had a few people ask me what till system we’re using and I always say Kobas. If they ask me do you recommend it, I say absolutely because we’ve never had any issues. If I have a question, our Account Manager answers instantly. It’s an all in one solution to everything you need and the team is really lovely with helping you make changes, or just anything you need really.”
Dessy Raykova
Operations Manager, Pizza Brixton
Challenges
For years, the team at Pizza Brixton struggled with an unreliable system that frequently crashed and disrupted service. These interruptions led to calls with the support team, resulting in long wait times and unresolved issues. When their busy venues were left using pen and paper to write orders for the kitchen, the team knew they urgently needed to look for a more dependable solution.
Reliability and robust support services became their top priorities when searching for a new tech partner. Beyond stability, the Pizza Brixton team sought a comprehensive solution capable of consolidating their standalone platforms, allowing them to manage all essential functions and analyse business performance from one all-encompassing system.
Pizza Brixton adopted Kobas in 2020, putting reliability and efficiency first.
After receiving a recommendation from another hospitality operator, Pizza Brixton explored Kobas further and went onto install the system in 2020. Dessy Raykova, Operations Manager at Pizza Brixton, assisted with the exploration and deployment of Kobas and uses the system day-to-day to manage all operations across the business.“We were really impressed with Kobas with how easy it is to make changes to the tills, manage inventory, create recipes, manage our staff and their rotas, personal profiles, create a customer database, reservations, loyalty scheme, an extensive amount of reports so you can see exactly where your business is at. And run our Click & Collect on our website”, said Dessy.
Pizza Brixton now benefit from:
• Reliable EPoS system that won’t let them down during those crucial hours of service.
• Customer Loyalty and Click & Collect, hosted in one frictionless web app.
• A complete and connected hospitality system with access to key tools from one place including stock control, insights and workforce management.
• Integrations with their chosen accounting software and delivery platforms.
• Excellent aftercare services that they can count on including a dedicated Account Manager.